Usage Policy

Universal Usage Standards

Do not violate applicable laws or engage in illegal activity

This includes using the Services to:

• Acquire or exchange illegal or controlled substances;
• Engage in or facilitate human trafficking or exploitation;
• Infringe, misappropriate, or violate the intellectual property rights of others; or
• Violate any other applicable law or regulation in your jurisdiction.

Do not compromise critical infrastructure

This includes using the Services to:

• Disrupt or destroy critical infrastructure such as power grids, water systems, medical devices, telecommunications networks, or air traffic control systems;
• Obtain unauthorized access to critical systems such as voting machines, healthcare databases, or financial markets; or
• Interfere with the operation of military or defense infrastructure.

Do not compromise computer or network systems

This includes using the Services to:

• Discover or exploit vulnerabilities in systems, networks, or applications without authorization of the owner;
• Gain unauthorized access through technical attacks or social engineering;
• Create or distribute malware, ransomware, or other malicious code;
• Develop tools for denial of service attacks or botnets;
• Build tools to intercept communications or monitor devices without authorization;
• Create persistent access or surveillance tools that operate below normal security controls; or
• Bypass security controls such as authentication, endpoint protection, or monitoring tools.

Do not develop or design weapons

This includes using the Services to:

• Produce, modify, design, or illegally acquire weapons, explosives, or other systems designed to cause harm to or loss of human life;
• Design or develop the weaponization or delivery of weapons;
• Circumvent regulatory controls to acquire weapons or their precursors; or
• Synthesize or develop high yield explosives or biological, chemical, radiological, or nuclear weapons or their precursors, including modifications to evade detection or countermeasures.

Do not incite violence or hateful behavior

This includes using the Services to:

• Incite, facilitate, or promote violent extremism, terrorism, or hateful behavior;
• Provide material support to organizations or individuals associated with violent extremism, terrorism, or hateful behavior;
• Facilitate or promote violence or intimidation targeting individuals, groups, animals, or property; or
• Promote discrimination against people on the basis of protected attributes such as race, ethnicity, religion, national origin, gender, sexual orientation, or other identifying traits.

Do not compromise privacy or identity rights

This includes using the Services to:

• Violate privacy rights under applicable law, such as sharing personal information without consent or accessing private data unlawfully;
• Misuse, collect, or gain unauthorized access to private information such as non public contact details, health data, biometric or neural data (including facial recognition), or confidential or proprietary data; or
• Impersonate a human or present AI generated results in a way intended to convince a person that they are communicating with a human when they are not.

Do not compromise the safety of children

This includes using the Services to:

• Create, distribute, or promote child sexual abuse material (CSAM), including AI generated CSAM;
• Facilitate the trafficking, sextortion, or any other exploitation of a minor;
• Facilitate the grooming of a minor, including generating content designed to impersonate a minor;
• Facilitate child abuse of any form, including instructions to conceal it;
• Promote or facilitate pedophilic relationships, including through roleplay; or
• Fetishize or sexualize minors, including in fictional settings or through roleplay.

We define a minor as anyone under 18, regardless of jurisdiction. When we detect CSAM, or the coercion or enticement of a minor into sexual activity, we will report it to the relevant authorities, including the National Center for Missing and Exploited Children, as required by law.

Do not create psychologically or emotionally harmful content

This includes using the Services to:

• Facilitate, promote, or glamorize suicide, self harm, disordered eating, or compulsive exercise;
• Promote unhealthy or unattainable body image or beauty standards, including critiquing a person's body;
• Shame, humiliate, bully, harass, or celebrate the suffering of individuals, or coordinate such harassment;
• Generate content depicting animal cruelty or abuse;
• Promote, trivialize, or depict graphic violence or gratuitous gore, including sexual violence; or
• Build or support a product that uses deceptive techniques intended to cause emotional harm.

Do not create or spread misinformation

This includes using the Services to:

• Create or spread deceptive or misleading information about, or to target, a group, entity, or person;
• Create or spread deceptive information about laws, regulations, or standards of an institution or governing body;
• Create or spread conspiratorial narratives meant to target a specific group, individual, or entity;
• Impersonate real entities or create fake personas to misattribute content or mislead about its origin without consent or legal right; or
• Provide false or misleading information about medical, health, or scientific issues.

Do not undermine democratic processes or engage in targeted campaign activities

This includes using the Services to:

• Engage in personalized vote or campaign targeting based on individual profiles or data;
• Create artificial or deceptive political movements that misrepresent their source, scale, or nature;
• Generate communications to officials or voters at scale that conceal their artificial origin;
• Create political content designed to deceive voters, including synthetic media of political figures;
• Spread false or misleading information about candidates, parties, policies, voting procedures, or election security;
• Conduct lobbying or advocacy using fabricated information; or
• Suppress voter turnout or discourage legitimate participation through deception or intimidation.

Do not use the Services for prohibited surveillance, censorship, or law enforcement purposes

This includes using the Services to:

• Make criminal justice determinations such as parole or sentencing eligibility;
• Track a person's location, emotional state, or communications without consent, including through facial recognition or predictive policing;
• Assign trustworthiness or social behavior scores to individuals without notice or consent;
• Build emotional recognition systems to infer the emotions of a person, except for medical or safety reasons;
• Identify content to censor on behalf of a government; or
• Categorize people by biometric data to infer protected attributes, or support any law enforcement application that violates human rights or civil liberties.

Do not engage in fraudulent, abusive, or predatory practices

This includes using the Services to:

• Produce, acquire, or distribute counterfeit or illicitly acquired goods;
• Generate or distribute spam;
• Generate content for scams, phishing, or malware that can cause financial or psychological harm;
• Create falsified documents such as fake IDs, licenses, currency, or government documents;
• Develop or promote fraudulent or deceptive products;
• Generate fake reviews, comments, or other deceptive media;
• Operate multi level marketing, pyramid schemes, or other deceptive high pressure business models;
• Promote predatory lending or abusive debt collection;
• Deploy subliminal or manipulative techniques that distort behavior or impair decision making;
• Circumvent the guardrails or terms of other platforms or services; or
• Plagiarize or submit AI assisted work without proper permission or attribution.

Do not abuse the platform

This includes using the Services to:

• Coordinate malicious activity across multiple accounts to avoid detection or circumvent guardrails;
• Use automation to create accounts or engage in spammy behavior;
• Circumvent a ban through a different account or by providing access to a banned person or entity;
• Intentionally bypass capabilities, restrictions, or guardrails to produce harmful outputs (for example jailbreaking or prompt injection) without our prior authorization; or
• Use inputs and outputs to train an AI model (for example model scraping or distillation) without our prior authorization.

Do not generate sexually explicit content

This includes using the Services to:

• Depict or request sexual intercourse or sex acts;
• Generate content relating to sexual fetishes or fantasies;
• Facilitate, promote, or depict incest or bestiality; or
• Engage in erotic chats.

High-Risk Use Case Requirements

Some uses carry an elevated risk of harm because they affect domains vital to public welfare and individual rights. For the High-Risk Use Cases below, we require these additional safeguards:

Human in the loop

When you use the Services to provide advice, recommendations, or subjective decisions that directly affect a person, a qualified professional in that field must review the content or decision before it is finalized or shared. You are responsible for its accuracy and appropriateness.

Disclosure

If outputs are presented to a person, you must disclose that you used AI to help produce the advice, decision, or recommendation, at least at the start of each session.

High-Risk Use Cases include:

• Legal: legal interpretation, guidance, or decisions with legal implications;
• Healthcare: healthcare decisions, diagnosis, patient care, therapy, mental health, or medical guidance (general wellness advice such as sleep, stress, nutrition, or exercise is not included);
• Insurance: underwriting, claims processing, or coverage decisions;
• Finance: financial decisions, including investment advice, loan approvals, and determining creditworthiness or eligibility;
• Employment and housing: hiring, resume screening, employment decisions, and housing eligibility, leases, or home loans;
• Academic testing and admissions: evaluating, scoring, or ranking students or candidates, and accrediting institutions; and
• Media or journalistic content: automatically generating content for external publication.

Additional Use Case Guidelines

The following uses, whether or not they are High-Risk Use Cases, must also follow this guidance:

• Consumer facing chatbots and interactive AI agents must disclose to users that they are interacting with AI rather than a human, at least at the start of each session;
• Products that allow minors to interact with AI must comply with applicable child safety laws and any additional guidelines we publish;
• Agentic uses, including agents you build, must comply with this Usage Policy in the actions they take; and
• Connected tools, data sources, and Expert Brains content must comply with this Usage Policy and with the separate agreements that govern publishers and connections.

Questions or reports: support@mygentic.io.